Privacy Notice Effective Date: 05 January 2025

At Total Rehab Solutions ("we," "us," or "our"), your privacy is a priority. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website ("Website"). Please read this notice carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information when you use our Website:

a. Personal Information

Name

Email address

Phone number

Any other information you voluntarily provide via contact forms or inquiries

b. Non-Personal Information

IP addressBrowser type and version

Pages viewed on our Website

Date and time of visits

Referring website addresses

2. How We Use Your Information

We use the information collected for the following purposes:

To respond to inquiries or requests

To improve our Website’s functionality and user experience

To communicate updates, promotions, or relevant content (only with your consent)To comply with legal obligations

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can control or disable cookies through your browser settings; however, doing so may affect Website functionality.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information in the following circumstances:

With service providers who assist us in Website operations (e.g., hosting providers, analytics services)

To comply with legal obligations or protect our rights, With your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system can be entirely secure, and we cannot guarantee absolute data security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request the deletion of your personal information.

Objection: Object to the processing of your information in certain circumstances.

To exercise these rights, please contact us at +27 63 762 3317.

7. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Notice or as required by law.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy notices before providing any information.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Changes will be posted on this page with an updated effective date. Please review this page periodically to stay informed.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Notice, please contact us at:Total Rehab Solutions

Email: [email protected]

Phone: +27 63 762 3317

Address: South Africa

Thank you for trusting Total Rehab Solutions.

We are committed to safeguarding your privacy.